Frequently Asked Questions
What is the cost of shipping? There is a flat rate shipping charge of $6.95 on any orders going to the lower 48 states in the USA. For shipments to AK, HI and international please call us for shipping.
What are the dimensions of the Heel Pads? Mini (5.75" x 11") Small (6.25" x 13") Medium (9.25" x 17.5") Large (13" x 17.5")
What is the return policy? You may return any products to us for a refund within 30 days of receiving your order as long as they are not damaged. Ship to 1935 Davis Lane, Marietta, GA 30067.
Do we ship aerosols internationally? Aerosols must go ground, so therefore we cannot ship them outside the lower 48 states.
How do you install heel pads? First, rough up the back of the heel pads with sand paper. Next, clean back of the heel pad with a solvent cleaner. Next, spray 3M 90 to the back of the heel pad and defect area on the floor and wait one minute. Apply the heel pad to the floor.